Check out my latest YouTube video showcasing TraceIT AI Support, a Proof of Concept for a 24/7 AI agent I developed to assist end users!
This intelligent agent tackles basic troubleshooting, provides clear guidance on internal processes and SOPs, and understands natural language and user intent effortlessly.
It dynamically adapts if users switch topics mid-conversation and proactively requests additional details to deliver spot-on support.
Built with Microsoft Copilot Studio, Azure Functions, Power Automate, and seamlessly integrated with Entra, Azure, and Exchange Online, this POC demonstrates the future of efficient, reliable user support. Watch it in action and let me know your thoughts!
