Enhancing response times and elevating the customer support experience does not require traditional lateral scaling; instead, integrating intelligent AI solutions is the key to transformative efficiency.

Let's be honest: most of the time, using a website's search function is a source of frustration. It often involves endless scrolling and multiple page changes to find what you're actually looking for. I’m not even talking about searching by post category, date, or "God forbid" the author. This is because a typical search function […]

It looks like we, the humans, are doing it again. Every time a new technology makes its way into our lives we don't start learning and elevating ourselves to use it, but instead we dive head first and usually ... well, not the expected result. I always smile whenever I see an em dash (—) […]

I'm exploring replacing the WordPress search engine with an AI-powered search that uses AI models to better understand human queries beyond simple keywords, delivering more natural and comprehensible responses. After indexing and embedding my content using text-embedding-ada-002 in the Azure AI Search Service index and performing some queries, I noticed that the query responses varied […]

AI is the future — this is clear. However, besides features like engaging voices and provocative humor, significant work remains before AI can shoulder the responsibility of shaping humanity’s destiny. Currently, AI can be used to incrementally enhance our lives, with augmentation as the central concept, and this approach will guide its development in the […]

In a previous post, I detailed the process of deploying an AI model with Azure AI Foundry. Now, in this article, I’ll guide you through integrating it into a website as a chatbot. The idea is to have a PHP file on the server that will deal with the AI endpoint. This file will receive […]